IT Administrator Placement Student

Key Responsibilities:

•  IT support in a Helpdesk environment
• Software support to Gordons Chemists employees
• Software configuration on user PC’s and Servers
•  Hardware support to Gordons Chemists employees
• Hardware configuration
• Configuration of Smartphones
• Network configuration
•  Network support
• To Assist with IT related project work
• To liaise and assist Tier 2 support
• To liaise and assist the IT Manager

Essential Requirements: 

• Currently studying a graduate course in a computing or IT related discipline
• Excellent working knowledge of MS Excel, MS Word, MS Outlook etc.
• Excellent working knowledge of PC hardware and Microsoft desktop operating systems (Windows 10).
• Highly developed telephone etiquette, good reporting and presentation skills.
• Self-motivated with the ability to work well under pressure.
• Strong problem solving skills.
• Ability to work as part of a team.
• Flexible to travel to branches/access to transport

Desirable Criteria:

• Awareness or working knowledge of client server environment and networking configuration.
• Awareness or working knowledge of Microsoft Windows Server operating systems (MS Windows Server 2008R2, 2012, 2016 2019)
• Awareness or working knowledge of  VPN, VLAN and WLAN
• Awareness or working knowledge of Microsoft 365
• Awareness or working knowledge of virtualization technologies e.g. VMware ESXi
• Awareness or working knowledge of WIFI
• Experience in retail

Location/Hours:

Head Office, 74 Scarva Road, Banbridge BT32 3QD / 40 Hours - Monday to Friday, 8.30am to 5.00pm

Duration:

The duration of student placement is one year and expected to commence week commencing 11 August 2025.